Legal Disclaimer + Privacy Policy
1. Non-Legal-Advice Disclaimer
PLEASE READ THIS DISCLAIMER CAREFULLY BEFORE USING ANY SERVICES PROVIDED BY CITIZENSHIP PATHWAYS LLC.
Citizenship Pathways LLC is not a law firm, and none of its staff, consultants, or representatives are attorneys licensed to practice law in any jurisdiction. The services provided by Citizenship Pathways LLC are document preparation, research assistance, and administrative guidance only.
Nothing on this website, in any written materials, in any consultation, or in any communication from Citizenship Pathways LLC constitutes legal advice. Specifically:
- We do not provide legal opinions on your eligibility for citizenship or nationality.
- We do not represent you before any government agency, consulate, embassy, or court.
- We do not guarantee any outcome of any citizenship application.
- Our services are not a substitute for the advice of a licensed immigration attorney.
Citizenship and nationality law is complex, varies significantly by country, and changes frequently. If your situation involves legal complexities — including questions about renunciation, loss of prior citizenship, criminal history, or contested lineage — you are strongly encouraged to consult a licensed immigration attorney before proceeding.
By engaging Citizenship Pathways LLC, you acknowledge that you understand and agree to the terms of this disclaimer.
2. Privacy Policy
Citizenship Pathways LLC ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to it.
2.1 Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Nationality, country of residence, and country of ancestry
- Information about your family history and ancestry, including names and birth information of relatives
- Copies of documents you choose to share with us (birth certificates, marriage records, passports, etc.)
- Payment information (processed securely through third-party payment processors; we do not store card details)
2.2 How We Use Your Information
We use the information we collect to:
- Assess your eligibility for foreign citizenship pathways
- Provide the services you have engaged us for
- Communicate with you about your case and our services
- Send you relevant updates, newsletters, or promotional materials (you may opt out at any time)
- Comply with legal obligations
2.3 How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information with third parties only in the following limited circumstances:
- With service providers who assist us in delivering our services (e.g., secure file storage, translation services), under confidentiality obligations
- If required by law, regulation, court order, or government request
- To protect the rights, property, or safety of Citizenship Pathways LLC or others
2.4 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us, subject to any legal retention requirements.
2.5 Your Rights
Depending on your jurisdiction, you may have rights including the right to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, please contact us at the information provided below.
2.6 Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
2.7 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.
3. Terms & Conditions
These Terms and Conditions govern your use of the Citizenship Pathways LLC website and services. By accessing our website or engaging our services, you agree to be bound by these terms.
3.1 Nature of Services
Citizenship Pathways LLC provides document preparation assistance, eligibility research, and administrative guidance for individuals pursuing foreign citizenship through ancestry or marriage. We are not a law firm. Our services are non-legal in nature.
3.2 Client Responsibilities
You agree that:
- All information and documents you provide to us are accurate, complete, and genuine to the best of your knowledge.
- You are responsible for verifying the accuracy of any documents or applications before submission.
- You will inform us promptly of any material changes to your circumstances that may affect your application.
- You understand that final decisions on citizenship applications rest solely with the relevant foreign government authorities.
3.3 No Guarantee of Outcome
Citizenship Pathways LLC makes no representation, warranty, or guarantee that any citizenship application will be approved. Outcomes depend on factors outside our control, including the policies, procedures, and discretion of foreign governments and agencies. Our services relate to preparation and guidance only.
3.4 Intellectual Property
All content on the Citizenship Pathways LLC website — including text, graphics, templates, checklists, and guides — is the property of Citizenship Pathways LLC and may not be reproduced, distributed, or used without our express written permission.
3.5 Limitation of Liability
To the maximum extent permitted by applicable law, Citizenship Pathways LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to delays, errors in application materials, decisions by foreign governments, or loss of data.
3.6 Governing Law
These Terms and Conditions are governed by the laws of the State in which Citizenship Pathways LLC is registered, without regard to conflict of law provisions.
4. Refund Policy
Citizenship Pathways LLC aims to deliver high-quality, thorough service to every client. Please read our refund policy carefully before purchasing.
4.1 Eligibility + Strategy Review ($300)
Due to the research and time investment required to deliver your eligibility review, this service is non-refundable once the review has been delivered. If you request a cancellation before work has commenced, a full refund will be issued within 5 business days.
4.2 Document Research + Collection Plan ($1,200)
If you cancel within 48 hours of purchase and before any work has been initiated, you are eligible for a full refund. Once document research has commenced, a partial refund may be issued reflecting the proportion of work not yet completed, at our discretion. No refund will be issued once the Document Research + Collection Plan has been fully delivered.
4.3 Full Application Prep + Submission Support ($2,800)
This is a multi-stage service. Refunds are handled as follows:
- Cancellation before work begins: Full refund within 5 business days.
- Cancellation after Eligibility Review is delivered but before Document Research begins: Refund of $1,600 (reflecting the $1,200 Document Research phase and $2,800 Full Package fee, minus the $300 Eligibility Review component and a $300 administrative fee).
- Cancellation after Document Research is delivered: Refund of $300 (reflecting only the unused Submission Support component, at our discretion).
- Cancellation after Submission Support has commenced: No refund.
4.4 Outcomes
Refunds are not issued on the basis of a citizenship application being denied, delayed, or not yet decided. Our services cover preparation and guidance only, and the outcome of any application is determined by foreign government authorities beyond our control.
4.5 How to Request a Refund
To request a refund, please contact us in writing at the email address below with your name, the service purchased, and the reason for your request. We will respond within 5 business days.
5. Contact Information
For questions about any of these policies, please contact:
Citizenship Pathways LLC
Website: www.citizenshippathways.com
Email: info@citizenshippathways.com
These policies were last updated in April 2026 and are subject to change. Continued use of our services following any update constitutes acceptance of the revised policies.